Kelly Latendresse has tendered a document as part of Tuesday night’s meeting agenda, one where she shares with us her exhaustive review of the town’s  customer service policy, a rather generous term to apply to the rather arbitrary nature by which town employees and many elected officials give the public the municipal stiff arm when anyone has the temerity to ask a question.

Finally, at least, thanks to Latendresse, we have a desk identified as the one where the buck stops, and that would be the one occupied by CAO Gloria Raybone.  Before this, everyone just sort of looked at everyone else when asked who it was that made the final call on these things.  At least now, we have an identifiable in-office postal code.

For a while there, it was tough to figure who exactly Ms. Latendresse was in terms of title and responsibility.  I know that she’s a member of Renfrew’s senior administrative staff, that much is clear.  But every time I see her, she’s wearing a different hat.  And sitting in a different chair.

If this was baseball, and these were the Blue Jays, she’d be the ultimate utility infielder and positional generalist. Can’t hit worth a lick, but a great glove.

A betting line could be opened up for tonight’s meeting to see which of the many possible hats she’ll be wearing this evening.

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